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FAQs

Frequently Asked Questions

  • What versions of Millennium are available?

    The following versions of Millennium are available:

  • Do you offer education and training for Millennium?

    Online or face-to-face trainings are offered throughout the year and can be tailored to your specific training needs. Also, we offer a variety of webinars each month so that you can learn specific aspects of Millennium and the latest business strategies right from your own computer.

     

  • Do you offer subscription pricing for Millennium?

    Yes, you can purchase any version of Millennium on a subscription basis with different subscription plans available depending on the needs of your business.

     

  • What solutions do you have available for multi-location businesses and franchises?

    Our Central Office software is a state-of-the-art multi-location management system and data repository. Central Office's web-based interface uses a Microsoft SQL Server database to store replicated data from each location so you can transfer data between locations seamlessly.

     

  • Will Millennium run on my iPad?

    Yes. Even though Millennium is built to work off the Windows Operating System there are several solutions to running it from your iPad. The best solution includes running Jump Desktop, 2X Client, or any RDP app. There is also an iPad & iPhone app, MillenniumGO, which complements Millennium software. Please make sure you check with your rep to see what the best solution is for your specific setup.

  • Is Millennium web-based?

    No, we are client-based, but we can be used much like a web-based solution. There are many reasons why we choose to remain client-based. Some of those reasons include security, speed, and control. If your data were web-based, your stylists would be able to log in from home and access your client information, which could be detrimental to your business. Millennium allows you to OWN your data at your location optimizing speed and providing full control.

  • Can Millennium run on a Mac?

    Yes. Millennium is built to work off the Windows Operating System, however, we have many clients that run Millennium on a Mac. There are several different settings depending on your setup that will allow you to fully function on a Mac. Some of these include running Boot Camp or Parallels Desktop. If you are running on a Mac, you can check with your rep to see what the best solution is for your specific setup.

  • Can you run Millennium from your smart phone?

    Yes, you can set up remote access so that you can get into Millennium from your smart phone.

  • Can I get a demo of Millennium?

    Yes, click here to submit a request for a demo and one of our Millennium reps will contact you to arrange a free live demo.

  • Do you have an online booking interface for Millennium?

    Yes, our Online Booking software is a powerful web application that allows clients to book appointments, purchase gift certificates, and update personal information using a web browser on a PC or mobile device.

     

  • Can I purchase hardware and peripheral devices when I purchase Millennium?

    Yes, we are an authorized reseller for Dell computer systems and offer a wide range of peripheral devices such as receipt printers and bar code scanners.

     

  • Does Millennium feature tools to analyze the performance of my business and employees?

    Yes, Millennium features a number of reports that analyze every detail of your business, including client behavior, employee productivity, revenue, client retention, commissions, and payroll. In addition, the Appointment Monitoring Station (Real-Time Monitoring Station) displays up-to-the-minute information on appointments, goal achievements, and sales so that you can measure the performance of your employees in real-time.

     

  • Can Millennium help me stay compliant with the Payment Card Industry Data Security Standard (PCI DSS)?

    Yes, Millennium has been validated according to the Payment Application Data Security Standard (PA-DSS) by an independent assessment firm, Coalfire Systems Inc. This validation is intended to ensure that Millennium will help you achieve and maintain compliance with the Payment Card Industry Data Security Standard (PCI DSS).

  • Do you travel to conferences and trade shows?

    Yes, our representatives attend a number of conferences and trade shows throughout the year. Click here to see if we are attending an event near you.

     

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