Employee retention is one of the biggest pain-points in the beauty and wellness industries, but, with the right business culture, it can be greatly improved. Need the inspiration to start making some changes? Here are 5 mantras that will get you started.
Micromanaging your talented new team members can hinder the growth of your business. While finding the right candidate can be a long process, it’s necessary to find the right fit. As a leader, it’s up to you to provide tools for success and then step back and watch them blossom.
Negativity spreads like wildfire in a salon or spa and unhappy employees will most likely create unhappy clients. Highly engaged employees make the customer experience. If they feel valued, your team will be more willing to go above and beyond for your customers.
The salon and spa world is highly saturated and highly competitive. In order to stand out from the competition, your business needs an unstoppable team that is willing to put in the work to take your business to the next level.
At The Millennium Experience 2017, teambuilding expert Chris Heeter reminded us that the most successful teams bring “all of who they are, to all of what they do.” This includes bringing passion to work every day. Allow your team to be fully present and creatively engaged.
Communication is the key to a healthy work environment where there is trust, transparency, and a willingness to work together. Employees who are left in the dark and lack access to two-way communicaton are less likely to stay loyal to your business.
Learn More About Employee Hiring & Retention
Did you know that the service industry has the highest turnover rate for employees? What structure do you have in place for the hiring process? Sign up for our FREE live webinar, Employee Hiring and Retention, and learn how to not only retain your staff but make them excited and motivated to be a part of the team. Register here and watch live on Wednesday, September 27th, 2017 @ 1 pm EST.