Resources

Upcoming Webinars

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Monday, August 20, 2018
1:00 PM – 2:00 PM EDT

Coffee Talk: Building Brand Ambassadors Through Retail with Pat Parenty

Increasing retail sales has a huge impact on your bottom line. Did you know, the average salon/spa sells 15-35% in retail-to-service sales? In other words, there is a huge gap for growth. Join Pat Parenty, advisor at Smarter LifeStyle Network, to learn how to incorporate your retail products in your business culture. Let’s get staff motivated to sell!

We’ll Cover:

  • Implementing the right dialogue
  • The features/benefits game
  • Prescribing the home regimen
  • And so much more!


Register

Wednesday, September 12, 2018
1:00 PM – 2:00 PM EDT

Coffee Talk: Top Gun Front Desk Training

While the front desk is the heartbeat of your salon or spa, it is also where your business can miss more than half of your potential sales. On average, the front desk interacts with clients four times more than service providers - giving them the biggest opportunity to impact your bottom line. Join easihair pro's Lance Courtney as he challenges the traditional role of the front desk while increasing sales and creating exceptional customer experiences. Sustainable transformation begins with the front desk!

We’ll Cover:

  • Transforming your front desk team into revenue generators through rebooking, add-on sales, and “power phrases”
  • Creating a “wow experience” with each guest, every time
  • A five-step ritual to welcome and activate your guests
  • And so much more!


Register