Article
7 Steps to Go Beyond Salon & Spa “Best Business Practices”
The first simple truth about best business practices is that they are a collection...
White Paper
Managing Client Expectations
Create and maintain a great client experience by setting and managing expectations...
Article
Interviewing 101: How to Choose the Right Candidate to Interview
Interviewing is a crucial step in the hiring process. In this series, you'll learn...
Article
Nine Principles for a Successful Business
There are a handful of principles that are time tested for helping create successful...
Blog
5 Things All Great Leaders Do
Great salon and spa leaders recognize how important their role and behavior is to...
Article
The Salon/Spa Owner's Guide to Firing an Employee
Firing an employee is a right of passage for every salon/spa owner. Even after years...
Article
Tips on Managing Employees From Successful Small-Business Owners
Managing employees can feel like just another task on top of all the other demands...
Blog
Framing Your Salon and Spa for Success
This is part one of a twelve-part series of how a salon and spa business can create...
Template
Mission Statement
Having a strong brand statement that serves as the core of your company can help...
Template
Business Plan
Planning ahead is essential to the success of any business owner. Whether you're...
Video
From Football to Fades with John Mosley
John Mosley is one of the most in-demand educators and barbers in the industry. A...
Guide
Your Guide to Writing Job Descriptions & Advertisements
Job descriptions play a critical role in attracting the right candidates. Follow...